Preventative Maintenance Services

Our Preventative Maintenance Program Includes:

• Peace of mind knowing your system is operating properly
• Conserve energy
• Extend the life of equipment
• Improves the system's reliability
• Minimize system malfunctions
• Reduce service problems and service calls
• Control your maintenance budget
• Priority service within normal business hours
• 10% discount on all parts if a problem occurs between visits

Please note, the Hometown Comfort Preventative Maintenance Program does not include issues caused by wildlife, lightning, and/or "Acts of God." The discount stated above will not be offered for negligence (i.e. not using filters and/or not changing filters regularly).

Tasks Performed During the PM Check:

Check performance of all major components, lubricate moving parts (if applicable), check refrigerant charge, check for oil and refrigerant leaks, check operating and safety controls, check pressures and temperatures, inspect condensers, fans, motors, and starters, tighten electrical connections at equipment, test amperages and voltages, check belts, drives, change 1-inch disposable filter (if necessary), thoroughly inspect and clean heat exchanger, clean condenser coil and evaporator coil.

Note** If the homeowner chooses NOT to have suggested items replaced or repaired at the time of service and technician is called out between visits, homeowner is responsible for the repair and the service call. If homeowner has an issue between visits and the issue was NOT found at preventative maintenance checkup, homeowner will receive the “The Benefits of a Preventative Maintenance Program”. (See Above Section).

Terms and Conditions

Customer’s Right to Cancel
Customer may cancel this agreement by mailing a written notice of cancellation to Hometown Comfort. In the event of cancellation, the customer shall receive a prorated refund of the payments made by customer for the current term of this agreement.

Company’s Right to Cancel
Hometown Comfort reserves the right to terminate this agreement immediately in the event:

• The system has not been used solely for the purpose under the condition for which it was designed, or the system has been subjected to misuse, alteration, accident, or abuse.
• Customer has any part of the heating and/or air conditioning system serviced by a company other than Hometown Comfort.
• Customer fails to fulfill the payment terms.

Scheduling
All reasonable attempts will be made to schedule your appointments in a timely manner, including phone calls and email (if on file). This agreement is for two service tune ups within a one year period.

Note** If the property is a rental property, Hometown Comfort will need the tenants name and phone number to let them know what day a technician will be on the property. If a scheduled time is canceled with less than 24 hours’ notice, a ½ price service call will be charged ($30).

Transferability
This agreement is transferable to the subsequent owner of the home in which the equipment and accessories are located, provided that Hometown Comfort receives notification of the sale of the property within 15 days of the transfer. The new owner will be responsible for payments.

Pricing:

• For 1 unit – $18 / month auto drafted through QuickBooks or paid in full each year.
• For 2 units – $21 / month auto drafted through QuickBooks or paid in full each year.
• For 3 or more units – please call for pricing